SM4RT Ticketing organises visitors’ journeys from arrival to the service they need. The project considers reception, ticket delivery, waiting, information and calling visitors to the right counter. It is designed with your teams to reflect how your organisation works.
01 / Use
Plan reception
Define how visitors check in, choose their service and enter the service process.
02 / Use
Inform and guide
Make waiting clear and guide each person to the right counter or member of staff.
03 / Use
Improve
Identify the information teams need to analyse visitor flows and improve service organisation.
Prepare your project
What we define together.
What needs to be clarified?
Appointment booking methods, ticket types, connections to your tools and available statistics depend on the chosen configuration. We confirm these points with you before defining the visitor journey.
How does Niche Guardian support you?
We support you from design through integration. Together, we then define responsibility for operation and maintenance, along with the service commitments for your project.
Strategic partners
Shared expertise behind the solution.
This solution is part of our collaboration with POST Telecom / DEEP. Niche Guardian develops SM4RT solutions, marketed with POST to meet the needs of organisations in Luxembourg.
